Privacy Policy
Summary
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practice.
Journey Angels will only use personal information, such as your name, telephone number or email address, that you provide us with to contact you for the purposes of hiring a travel companion to assist you on any holiday, trip or journey you have booked or are thinking of booking with us.
Journey Angels will never share or sell any of your detailsto third party marketers or companies. By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
Personal information we collect
Your name, email address and contact phone number.
How we use information
To contact you regarding your enquiries and our services. To match you to a travel companion, suggest itineraries, arrange bookings and email invoices etc.
Our commitment to data security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of
information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How this information is stored
On a password protected email account and the Journey Angels encrypted folder on a secure, non-networked laptop.
How long the information is kept
Indefinitely as it is helpful when clients book again in the future to provide them with the best service.
Please note you can request your details be deleted subject to any legislation requiring they be kept (for example, invoices maybe required for HMRC).
Please note no internet transmission is ever 100% secure. In particular, emails sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send via email.
Website
The Journey Angels website uses a third-party service, google analytics, to collect standard internet information and details of how visitors behave in relation to my website. Google analytics uses cookies to track visitor usage. The software will save a cookie to your computers’ hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information
For further information, the link to Google’s privacy policy. http://www.google.com/privacy.html.
Under the General Data Protection Regulation, you have the right to request a copy of any personal information we hold about you.
You can also request that we delete any or all of the information that we hold about you, your request will be complied with within 24 hours subject to any legal requirements to hold those details.
If you have any concerns about the personal information we hold, please contact the Journey Angels team at letschat@journeyangels.org
Terms of Use
The use of this website is subject to the following terms of use. The content of the pages of this website is for general information and use only. It is subject to change without notice. This website contains material which is owned by or licensed to Journey Angels.
The text, images and videos on this website are the copyright of Journey Angels and may not be used by third parties without permission.
You may not create a link to this website from another website or document without permission.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
How to contact us
Should you have questions or concerns about this privacy policy, please email the Journey Angels team at letschat@journeyangels.org